Privacy Policy

At Yoms Online ("we", "our", "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website, you consent to the practices described in this Privacy Policy.

Please read this document carefully to understand how we handle your personal information.

1. Information We Collect

We collect both personal and non-personal information when you use our website.

a. Personal Information

Personal information is any information that can identify you as an individual. This includes but is not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (when making purchases)

You may provide this information when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

b. Non-Personal Information

Non-personal information is information that does not directly identify you. This includes:

• IP address
• Browser type and version
• Device type (e.g., desktop, mobile)
• Pages visited on the website
• Date and time of access
• Referring URL

This information is collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your personal information to complete your purchases, process payments, and manage shipping and billing details.
• To Improve Our Services: We use non-personal information to monitor website performance, analyze usage patterns, and enhance the user experience.
• To Communicate with You: We may send you order confirmations, shipping updates, promotional emails, and other notifications related to your account. You can opt out of marketing emails at any time by following the unsubscribe instructions included in each email.
• To Provide Customer Support: Your contact information helps us assist you with any inquiries, issues, or requests you may have.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and improve our website's functionality. We use cookies for the following purposes:

• To personalize your experience
• To track website usage and improve functionality
• To deliver targeted advertising

You can control cookies through your browser settings, but disabling cookies may affect the functionality of certain parts of the website.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure servers, and other security technologies to safeguard your data.

However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your personal information with third-party service providers for the following purposes:

• Payment processing (e.g., credit card companies, payment gateways)
• Shipping and delivery services
• Email marketing platforms
• Website analytics and hosting providers

These third parties are obligated to use your information solely for the purpose of providing services to us and are not allowed to use it for their own purposes.

We may also disclose your personal information if required to do so by law, or in response to legal processes, such as subpoenas or government requests.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the "unsubscribe" link in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Yoms Online. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are accessing our website from outside the [Insert Country/Region], please be aware that your personal information may be transferred to, stored, and processed in [Insert Country/Region] where our servers are located. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update, modify, or amend this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: support@yoms.online
📞 Phone: +1 (800) 555-7890

Effective Date: [11/09/2024]